Hotline: +84 972 977 778 info@foodtour1hoian.com

Frequently asked questions

Can I change the travel date?

An amendment request should be made and acknowledged at least 3 days prior to the tour date to avoid charges. 

Amendments made within 1 – 2 days prior to the tour date will incur a 30% fee. 

No amendment is accepted on departure date.

What is the cancellation policy?

For any cancellations made 5 days prior to the departure, no charge would be applied.  

Cancellations made within 1 – 4 days prior to the departure will incur a 30% fee.  

A no show will be charged in full.

Can you tell us about the included insurance?

At Foodtour1hoian, we want every single traveler to travel with peace of mind knowing you are covered for the unexpected; A no fault insurance providing a coverage of up to USD10,000 (approx. VND242,000,000) for protection for your well-being is offered. Please be aware the insurance coverage includes bodily injuries that happen while traveling with us, BUT any property loss or damage is not covered in the case.

Is it safe to ride on the back of a motorcycle?

It is safe to ride on the back of a motorcycle only if the motorcycle has a designated passenger seat and you are with the driver who always follows traffic laws and rides carefully.  

At Foodtour1hoian, all tour guides must show their valid driving license and pass our frequent driving test to ensure the safest driving experience. Trust us, the ride’s cooler than you can believe!